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Suzy

An online consumer intelligence service designed to help businesses find their target audiences quickly

9.4

46 Votes

A highly personalized business intelligence tool that empowers users with actionable insights.

Overview

Suzy is a real-time, consumer intelligence platform that connects businesses directly with their target audience to get immediate insights. It provides a user-friendly interface, an impressive range of features, and a responsive customer service team.

Features and Functionality

Suzy offers a variety of features that allow businesses to interact directly with their audience. The platform's main asset is its ability to gather feedback from actual customers in real-time, providing businesses with immediate and actionable insights.

The Ask feature allows businesses to send out custom surveys and receive responses within minutes. This not only facilitates faster decision-making but also promotes a closer connection between the business and its customers.

Another impressive feature is the Discover tool, which provides businesses with market trends, helping them stay ahead in their respective industries. Suzy also offers a Conduct tool that allows businesses to conduct comprehensive research studies for further data analysis.

User Experience

Suzy's design is clean and intuitive, allowing users to navigate the platform easily. The simplicity of its interface does not compromise the depth of information it provides, making it a practical tool for businesses of all sizes.

The platform’s dashboard allows users to manage and track their surveys, view responses, and analyze data with ease. The layout of the question builder is straightforward, making it easy for anyone to create custom surveys.

Performance

The performance of Suzy is commendable. The platform is quick and responsive, with minimal lag time. The real-time feedback feature delivers results within minutes, which is a significant advantage for businesses that rely on fast, accurate data.

Customer Support

Suzy offers excellent customer support. The team is responsive and helpful, ensuring that any issues are resolved promptly. The platform also provides an extensive knowledge base and tutorial videos to help users understand its features and functionalities better.

Conclusion

In conclusion, Suzy is an excellent tool for businesses looking for immediate, actionable insights. Its user-friendly interface, variety of features, and robust customer support make it a top choice for businesses in need of a comprehensive, real-time consumer intelligence platform.

Highest-Rated Features:

  1. Compliance-Market Intelligence Software
  2. User
  3. Role
  4. And Access Management-Market Intelligence Software
  5. Collaboration-Market Intelligence Software

Lowest-Rated Features:

  1. Custom Dashboards-Market Intelligence Software
  2. Becnhmarking -Market Intelligence Software
  3. Search-Market Intelligence Software
Company
Suzy
HQ Location
New York, NY
Year Founded
2017
LinkedIn® Page
https://www.linkedin.com/company/asksuzy (205 employees)
  • Managed Service: Custom
  • Suzy Live: Custom
Top 2 Suzy Alternatives

SurveyMonkey

An intuitive platform for marketers and HR professionals to create surveys for customers and employees

Qualtrics Core XM

A market research platform that produces actionable insights and detailed metrics on current trends